Consultation
We start with how the space will be used, who will operate it and what it must achieve, then advise on scope, budget and phasing before any equipment is discussed.
- Requirements brief
- Budget guidance
- Phasing options
Services
From first conversation to long-term support.
Engage us for the full lifecycle or for individual stages — design only, installation to a third-party design, or ongoing maintenance.
01What we do
Ten services, one accountable team.
Each service can be commissioned on its own, but they are designed to work together so nothing is lost between design, installation and support.
Site Survey
Engineers visit to measure the space, review structure, containment, power and cooling, and record existing systems that need to be retained or removed.
- Survey report
- Existing system audit
- Photographic record
AV System Design
Detailed design including coverage modelling, sightline and display sizing, signal flow schematics, rack elevations and coordination drawings for other trades.
- Schematics
- Rack elevations
- Equipment schedules
System Integration
We bring audio, video, control, conferencing and networking into one engineered system, pre-built and tested in our workshop where practical.
- Workshop pre-build
- Network configuration
- Integration testing
Equipment Supply
Equipment is specified for the application and sourced through authorised channels, with warranties registered and spares strategy agreed.
- Authorised sourcing
- Warranty registration
- Spares planning
Installation
Installation by our own supervised teams — containment, cabling, mounting, rack build and termination — to documented standards and labelled throughout.
- Cabling and termination
- Mounting and rigging
- Labelling
Configuration
DSP, control programming, network setup, codecs and user interfaces are configured and tuned to the room rather than left at factory defaults.
- DSP tuning
- Control programming
- User interface design
Testing & Commissioning
Every signal path, preset and failure mode is tested and measured against the design, then witnessed with the client before handover.
- Test sheets
- Acoustic measurement
- Witnessed handover
Training
Operators and technical staff are trained on the system as installed, with quick-reference guides written for the people who will actually use it.
- Operator training
- Technical training
- Quick-reference guides
Maintenance & Support
Preventive maintenance visits, remote monitoring, response-time commitments and spares holding under annual maintenance contracts.
- Preventive maintenance
- Remote support
- AMC plans
Need only part of this?
We regularly provide design-only, install-only and service-only engagements.
Discuss scope →02Delivery process
How a project runs.
Clear stages with sign-off points, so you always know what has been agreed and what comes next.
- 01
Consultation
Understand the space, the users and the outcome required.
- 02
Site Survey
Measure, inspect infrastructure and document existing systems.
- 03
System Design
Schematics, coverage modelling, drawings and specifications.
- 04
Equipment Selection
Specify equipment on performance, support and lifecycle cost.
- 05
Installation
Supervised teams install to documented, labelled standards.
- 06
Testing & Commissioning
Measure, tune and witness-test every path before handover.
- 07
Support & Maintenance
Preventive maintenance, remote monitoring and response.
03Maintenance & support
Support that knows your system.
Annual maintenance contracts are tailored to how critical the system is — from a single auditorium to a portfolio of cinema screens or meeting rooms.
- 01
Preventive maintenance
Scheduled visits to inspect, clean, test and update firmware before faults occur.
- 02
Remote monitoring
Networked devices monitored for faults, with alerts routed to our service desk.
- 03
Defined response times
Response and on-site attendance commitments agreed in the contract.
- 04
Spares & lifecycle
Critical spares holding and lifecycle planning for end-of-support equipment.
Start a conversation
Need a system designed, installed or supported?
Tell us where you are in the project and we'll suggest the right engagement.
- Project enquiries
- zen@nexzenav.com
- Call our team
- +91 11261178986